Ticket Details
Ticket ID
#TK3010
Customer
Amit Verma
Booking ID
#BK10247
Subject
Booking confirmation not received
Category
Booking
Priority
High
Created
30 Sep 2026, 09:15 AM
Assigned To
Priya Staff
Status
Open
Conversation
Amit Verma Customer30 Sep, 09:15 AM
I made a booking for Royal Enfield Classic 350 but haven't received any confirmation SMS or email. Booking was made at 9 AM today. Please check and confirm.
Priya Staff Support30 Sep, 09:30 AM
Hi Amit, Thank you for reaching out. I can see your booking #BK10247 is in pending status. The payment is still pending which is why the confirmation was not sent. Please complete the payment to receive confirmation.
Customer Info
Name
Amit Verma
Phone
+91 76543 21098
Email
amit.verma@email.com
Past Tickets
2